FAQ
1. Are Grippies non-slip?
Yes! All Grippies socks are made with non-slip technology to keep you grounded and secure, whether you're in the studio or at home.
2. Can I return or exchange my Grippies?
Due to the nature of our products, we are unable to offer refunds or exchanges on any purchases. Please carefully review all product retails and sizing information before placing your order to ensure the best fit. If you have any questions or concerns about a product, our customer service team is here to help you make an informed choice before completing your purchase.
3. How do I care for my Grippies socks?
To keep your Grippies in their best shape, we recommend machine washing them at 40°C (warm) and tumble drying on low. Avoid bleach, fabric softener, and ironing to preserve the grip and embroidery. Do not dry clean.
With a little care, your Grippies will stay comfortable and stylish step after step!
4. How are shipping rates determined?
Shipping rates are calculated based on the weight of your package, the shipping method you choose, and your delivery destination. You can view the exact shipping costs for your order during the checkout process before finalizing your purchase.
5. What is the processing time for orders?
Orders are typically processed and shipped within 2-3 business days from the date of purchase. Please not that processing times may vary during peak seasons or promotional events.
6. How long will delivery take?
Delivery times depend on the shipping method selected and the destination. Standard shipping generally takes 5-7 business days, while expedited shipping options are available for faster delivery. Keep in mind that delivery times are estimates and can be affected by factors outside our control, such as weather conditions or carrier delays.
7. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please be aware that international orders may incur customs duties, taxes, and fees imposed by the destination country. These charges are the recipient's responsibility and are not included in your purchase price or shipping cost. Additionally, international shipping may result in longer delivery times due to customs processing.